1. Data controller
The controller of the personal data collected through this website is , with RUC (taxpayer number) and registered address at , owner of the DATANUBIA brand. For any question related to this policy you can write to contacto@datanubia.com.
2. Legal framework
We process personal data in accordance with Peru’s Law No. 29733, the Personal Data Protection Law, its regulations and other applicable Peruvian rules. We apply the principles of legality, consent, purpose, proportionality, quality, security and an adequate level of protection.
3. Data we collect
We may collect the following data:
- Identification and contact data you enter in the forms: name, company, position, email address and phone number.
- Information you share about your company, its processes or your inquiry.
- Complaints Book data, when you register a claim or complaint.
- Technical browsing data, such as IP address, browser type, pages visited and cookies, as described in the Cookie Policy.
We do not request sensitive data through this site. We ask you not to include it in the messages you send us.
4. Purposes of processing
We use your data to:
- Answer your inquiries and requests for information or quotes.
- Arrange meetings, assessments and commercial proposals.
- Handle claims and complaints in accordance with consumer protection regulations.
- Improve the operation and content of the website through usage statistics.
- Send you information about our services, only if you expressly authorize it. You can withdraw this authorization at any time.
5. Consent
By submitting a form and ticking the corresponding box, you give your free, prior, express, informed and unequivocal consent to the processing of your data for the purposes described. If you do not wish to provide your data, we will not be able to handle your request through this channel.
6. Recipients and transfers
We do not sell or rent your personal data. We may share it with providers that deliver services we need, such as web hosting, email, sales management or analytics tools, which act on our behalf and under confidentiality and security obligations.
Some of these providers may be located outside Peru. In those cases we seek to ensure that they offer an adequate level of protection, in accordance with current regulations. We may also disclose data to authorities when a rule or an order so requires.
7. Retention period
We keep your data for as long as necessary to fulfill the purpose for which it was collected and then for the periods required by applicable rules. After that period, we delete or anonymize it securely.
8. Security measures
We apply technical, organizational and legal measures to protect your data against loss, misuse, unauthorized access, alteration or disclosure. These include the site’s encrypted connection, access control with the least privilege necessary and the use of providers with recognized security standards.
9. Your rights
You may at any time exercise your rights of access, rectification, cancellation and objection, as well as revoke your consent. To do so, send a request to contacto@datanubia.com stating your name, the right you wish to exercise and a means of contact. We may ask you for additional information to verify your identity.
We will handle your request within the periods established by the regulations. If you consider that it was not properly handled, you may file a complaint with Peru’s National Authority for Personal Data Protection.
10. Changes to this policy
We may update this policy to reflect regulatory changes or changes in our services. The current version will always be published on this page, with its update date. In case of discrepancy between the language versions, the Spanish version prevails.